TRENDLINE

The state of retail operations

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Retail operations have experienced significant changes in recent years, driven by the pandemic’s impact on consumer behavior and operational needs. As retailers adapt to new market pressures, innovative strategies are emerging to address challenges such as shrinkage, checkout technology, and merchandising in the evolving landscape.

INCLUDED IN THIS TRENDLINE

• TJX, the world’s largest off-price retailer, is poised to get a lot bigger
• Walmart removes self-checkout from select stores
• Macy’s and J.C. Penney have two very different real estate strategies